What is « My training path »?
It is the personal page of your course: your sessions, what to bring, your progress, your revision sheets and your quiz. It opens from the link emailed to you when your training file is opened, with no password; a member can also open it from « Mon profil » (my profile). At the top, it shows « Hello », your course and « Your lead instructor ». It is in French and English (« Français » at the top). For a minor student with no email address, the link goes to their legal guardian.
My link no longer works: what do I do?
The link is personal: « Personal link, valid until … Please do not forward it. » It stops working when a newer link replaces it, on its end date, or when your file is closed. Ask the office to send it again. If your file has changed, the page takes you to your current path: « Your file has changed: here is your current training path. »
Why is my training path still closed?
As long as the course is not paid, the page says « Your course has not been paid yet »: sessions, sheets and quiz stay closed. Tap « Pay for my course », or pay at the centre. A deposit alone is not enough: your path opens once the course is paid in full. If the office has set up a payment schedule, « My payment schedule » follows your instalments and « Pay instalment » pays the next one: the first instalment paid opens your path, and your sessions can be booked as instalments are paid. An overdue instalment is flagged, but nothing is suspended.
How do I book my sessions?
« My sessions » lists your sessions done and planned. The booking button only works for the next one, for example « Book my dive 2/4 ». Pick a date, then tap « Book »: « Your session is booked: your confirmation is on its way by email. » No date suits you? Tap « Ask for other dates », write your availability, then « Send my request ». Your classroom lessons are under « My classes at the centre ».
What do the colours in « My progress » mean?
« My progress » counts your skills acquired and your sessions done, and shows each competency in colour: « Not seen yet », « In progress », « Acquired » or « To work on ». Only an instructor assesses, at each session; a quiz or a trip validates nothing on its own. Whatever was not seen or still needs work is taken up again at the next session.
What does « Not practicable at the centre » mean?
Some competencies cannot be practised with us: for example the giant stride entry, impossible from our RIBs. They stay visible in grey, with « Not practicable at the centre: » followed by the reason. They do not count in your progress bar. They never prevent your certification.
How do I revise?
« My revision sheets »: each sheet opens after the session it belongs to; they are in French. « Videos to revise », at Level 1 and Level 2, opens videos in a new tab. At FFESSM Level 1, « Pour aller plus loin : l’eLearning de la FFESSM (facultatif) » (to go further: the FFESSM eLearning, optional) leads to the federation’s platform. When your agency has its own platform, the registration form invites you to create your account there: « Create your account with … ».
How do the quiz and the exams work?
« My quiz » opens after the planned dive, once the course is paid: tap « Open my quiz », then « Commencer le quiz » (start the quiz); the quiz page is in French. One question per screen; your answers are kept, and « Reprendre » (resume) takes you back where you were. When you hand it in, the correction shows your mistakes and the sheet to read again. With no attempt left: « You have no attempt left: your instructor will review it with you. » The Level 2 and Level 3 exams are taken at the centre, on the instructor’s tablet; they open once enough of the practical training and the required classes are done, and the page says what is missing.
Which documents must I provide?
« What to bring » shows each document in one word: « received », « received, being checked » or « to bring ». While a document is missing, « Fill in the registration form » opens « Complete my registration »: check your details, attach your documents, then « Send ». You can come back through the same link. Depending on the course, this may be a medical certificate, a parental authorisation for a minor, or the card of the required level; an email reminds you of a missing required document before a session.
How do I get my certification?
Certification is decided when your competencies are acquired and your knowledge has been validated orally by your instructor. If another course is required, the « Before certification » section says so. An instructor qualified by your agency decides, and the request goes to the agency once the course is fully paid. Your new level is added to your file once the agency has issued it. The office can tell you how it is progressing.
What does my lead instructor do?
They follow your course from start to finish; their first name is at the top of the page. At each session, the instructor records your skills and reviews your progress with you. Your instructor validates the theory with you orally and decides what comes next when the quiz has no attempt left. Their session notes stay between instructors: the page only shows your colours. They can see when you book a session.
What if I interrupt my course?
The email for your training path says « Your course is valid until … ». After a long break, whose length is stated in that same email, a refresher dive is required; it is charged separately. A course is personal and non-refundable. If it has not started yet, it can be transferred to another person, through the office.
Who should I contact?
The SERIAL DIVERS office, using the contact details shown on the website and in our emails; the page reminds you: « A question? Write to us or come to the centre. » For a question about a session or your progress, your instructor will go over it with you at the next session. Give your name and your course. This help opens from « Help: my training path » at the bottom of the page.